Privacy

1. Operator and privacy contact

Learn With Yuna is a Narayu project operated by Sopheana Phy, also known publicly as Hunter Phy. Privacy questions or requests can be sent to support@learnwithyuna.com or through the Contact page.

2. Child-facing tools

Talk & Play, Practice Sounds, and Story Time are designed to work without a child account. Children are not asked to provide an email address, phone number, home address, school, diagnosis, medical record, or other contact information.

A parent may optionally save a child’s first name or nickname for personalization. A full legal name is not required. Adults should avoid entering sensitive child information into cards, phrases, support messages, or other fields.

Technical requests needed to load and protect the website may create limited server, security, network, cookie, or device-storage records. These are used for operation, security, reliability, and fraud prevention rather than targeted advertising to children.

3. Parent account and payment information

• Parent account: adult name, email address, password hash, verification status, membership status, trial dates, and account preferences.
• Optional child nickname: a first name or nickname entered by the parent for personalization.
• Payments: Stripe processes checkout and payment-card information. Learn With Yuna may receive customer, product, subscription, payment-status, and transaction identifiers, but does not receive or store the full card number.
• Optional Google sign-in: if enabled and chosen by an adult, the site may receive the adult’s verified email, display name, and account identifier.
• Support: information an adult chooses to send in an email, form, bug report, privacy request, or other support message.

4. Information kept on the device

Talk & Play can store custom cards, card images, quick phrases, favorites, settings, Quick Help choices, and related device preferences in the browser or device. The “Use as app” feature may also save essential Talk & Play files and prepared audio so the tool can continue working when the connection drops.

The Transfer Setup feature creates a setup file chosen and controlled by the parent. It is intended to exclude the parent PIN and private parent notes. Device-only information can be lost if browser data is cleared, the app is removed, or the device is reset or lost.

5. Premium voice

When premium voice generation is used, the text of a selected word or phrase may be sent by the Learn With Yuna server to ElevenLabs so synthetic speech can be generated. Generated audio may be cached on the Learn With Yuna server and on the device to improve speed and reduce repeated generation.

Do not place medical, school, address, account, or other sensitive child information in text intended for voice generation.

6. Cookies, local storage, analytics, and advertising

Necessary cookies or similar storage may be used for sign-in, security, sessions, preferences, and app functionality. Local storage is used for device-based Talk & Play settings and content.

Learn With Yuna does not sell personal information and does not use an advertising network inside the child-facing tools. Analytics or performance tools, when enabled, should be limited and configured to match the audience and applicable privacy requirements.

7. Service providers and legal disclosures

Information may be processed by service providers used to run the site, such as hosting and security providers, WordPress, email delivery services, Stripe, Google when optional sign-in is enabled, and ElevenLabs when premium voice is used. Information may also be disclosed when required by law, to protect safety or security, to investigate misuse, or when an adult directs or consents to the disclosure.

8. Retention and deletion

Learn With Yuna does not intentionally keep personal information longer than reasonably needed for the purpose for which it was collected. Parent-account information may remain while the account is active and as needed for security, billing, dispute, tax, or legal records.

A parent can permanently delete the parent account from Parent Account. Account-linked settings are removed with the account. If a paid subscription is still active, it must be cancelled first.

Deleting the parent account does not automatically erase information stored only on the device. Custom cards, saved phrases, favorites, Quick Help choices, notes, PIN settings, and other local preferences may remain until the parent uses Clear this device or clears browser/app storage.

If Learn With Yuna knowingly receives personal information from a child that should not have been collected, it will be deleted or otherwise handled as required by applicable law.

9. Parent choices and security

Parents can update account information, delete the parent account, or clear local device data from Parent Account. Clear this device removes locally saved Talk & Play data and story favorites from that browser or device; it does not delete the online parent account.

Reasonable technical and administrative safeguards are used to protect information, but no website or internet transmission can be guaranteed completely secure. Identity may be verified before privacy requests are completed.

10. Changes to this policy

This policy may be updated when the service, providers, data practices, or legal requirements change. Material changes will be posted with a revised date and additional notice when required.